FAQ

How do I contact Storm?

We are here to help you with any enquiry you may have! Please fill out the below form (including your order number if relevant) to best get in contact with our Customer Service team.

For any urgent queries, or if you'd just rather speak with us, you are welcome to call NZ: 0800 042 092.

Our Customer Service Centre hours are Monday to Friday 9am - 5pm (NZ), 8.30am - 4.30pm (AEST)*. Excluding Public holidays and Christmas hours.

*We'll do our best to answer your call but if we cannot reach the phone then feel free to leave a message, or it's best to email us on webshop@stormnz.com