FAQ

Pre-Order

Never miss out on a STORM piece again - with our new Pre-Order option!

STORM collections are exclusive and pieces are rarely repeated. By pre-ordering your favourite STORM pieces you’ll secure the stock and have the item delivered as soon as it’s released.

Pre-Order Terms & Conditions

Please choose carefully as we are unable to cancel Pre-Orders.

A pre-order with STORM operates the same as a normal order. Payment is required in full.

Your pre-order item will be delivered as soon as the style is released. Each product specifies an estimated delivery date.

Delivery dates are subject to change, but you will be notified if so.

We will notify you immediately by email and refund the purchase price of pre-ordered items in the unlikely situation we are unable to fulfil your pre-order.

Please note:

If you have any queries, please feel free to contact our Customer Service team on info@stormnz.com